PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Returns
- Credit will be issued for unopened items if item returned within 14 days of purchase. Outbound shipping will be deducted from final credit.
- Orders received, as part of our Free Shipping promotion and requested for return, will be void from the free shipping promotion.
- Customer will be responsible for return shipping, unless order is received defective, damaged or order is mis-shipped by helphair.com.
- Customers will be responsible for return shipping if item is not picked up from mail box or if address is incorrect or USPS cannot deliver to the address. Customer responsible for all customs issues and import rules and regulations.
- Please contact us for returning items.
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Refund Policy will be issued will be issued for unopened items if item returned within 14 days of purchase. Customer responsible for return shipping unless order received is defective. Please do not cut into the box when opening because you will unintentionally open the shake contents.
All products must be inspected immediately when received. No returns or replacements after 14 days. No exceptions. Defective products must be reported immediately since we will not replace products that the customer has been in possession for more than 14 days.
If products have been damaged when arriving the product must be reported at the time of receiving the shipment. Any product reported later than the received delivery date receipt will not be replaced. No exceptions.